Kindtail products take 1-3 days to process and then ship via UPS or USPS.
We warrant our products against defects in materials and workmanship for a period of one (1) year from the date of original purchase. If your item(s) arrive damaged or defective, contact customer service immediately. Please provide your order # and supporting photos to verify the condition. If KindTail deems there is a manufacturing defect or shipping damage, we will provide a replacement or the appropriate refund.
THIS WARRANTY IS IN LIEU OF ANY WARRANTY, EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, ARE WAIVED. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
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